30+ Years of Delivering Results to Financial Institutions

SRM specializes in vendor sourcing, vendor contract negotiation, and advisory services that lead to improved profitability for our clients. We accomplish this through our proprietary benchmarking data, knowledgeable consultants, and impartial quantitative and qualitative analysis, with minimal disruption to your day-to-day operations. We are global in footprint, but steadfast in our commitment to individualized service.


Service Offerings That Matter for Today and Tomorrow

During our first three decades in business, we helped clients secure more than $5 billion in savings through vendor contract optimization and advisory services. As your needs change, we’re providing a broader service offering that aligns with the organizations of tomorrow.


Vendor Contracts

Our teams are the best in the business when it comes to consulting on and negotiating vendor contracts, averaging 15-20% bottom line benefit per engagement.


Payment flows are evolving fast. Our team keeps you positioned for the future of payments, providing insights and balanced strategic advice across card networks, credit/debit processing, P2P payments, and more.


How do you know when you’re ready to make your next big move? Our consultants specialize in capability maturity assessments and organizational strategy for your road ahead.

Account Boost from SRM

SRM’s Account Boost programs are data-driven, powerful, and tailored to meet your needs, helping organizations develop products and services for their target demographic that improve retention.


More than ever, technology is the lynchpin of efficiency and expense reduction. Our consultants bring decades of experience to your technology strategy and help you onboard intelligent automation and analytics programs to improve your outcomes.


SRM Brings The Industry Knowledge You Demand

We hire our team from the world’s leading corporations, management consulting, and vendor service provider firms. Aligning the ideal industry experts, research, and processes on every client engagement is critical to our, but more importantly, your success.

The Latest Trends and Insights from SRM

The Bottom Line

Timing Matters in Contract Negotiations

We recently released “Rising to the Challenge: SRM’s Seven Rules for Optimizing Vendor Contracts,” a report outlining ways banks and credit unions can ensure they receive services at fair prices and terms from third-party providers. As we enter 2023, these vendor relationships will receive even greater focus as FIs aim to defend their bottom lines and sharpen their internal processes amid an uncertain economic...
The Bottom Line

The Future of Credit Cards Under Threat

Sens. Dick Durbin (D-Ill.)t, Peter Welch (D-Vt.), Roger Marshall (R-Kan.), and J.D. Vance (R-Ohio) have re-introduced the bipartisan Credit Card Competition Act of 2023 (CCCA). Companion legislation was introduced in the House by Reps. by Lance Gooden (R-Texas) and Zoe Lofgren (D-Calif.).
More Financial Services

SRM Predicts FIs to Focus on Deposits and Investing in Fintech and ITMs in 2023

MEMPHIS, Tenn. - SRM (Strategic Resource Management), an independent advisory firm serving financial institutions and other industries across North America and Europe, today shared commentary on the trends it predicts will make the most-significant impacts in 2023.

SRM Releases Report on the Seven Rules for Optimizing Vendor Contracts

MEMPHIS, Tenn. - SRM (Strategic Resource Management), an independent advisory firm serving financial institutions and other industries across North America and Europe, today released its most recent report, “Rising to the Challenge: SRM’s Seven Rules for Optimizing Vendor Contracts.”
SRM in the News

Episode 11: Power Dynamics in the Financial Services Industry with Teresa Freeborn


Epsiode 10: The State of Community Banking with Gary Findley

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Client Case Studies

SRM Partners with Texans Credit Union for Comprehensive Payments Realignment

The original Texins Credit Union was founded in 1953 by 11 Texas Instruments workers looking to improve their financial well-being. They pictured a credit union…

SRM Provides Full Suite of Performance Enhancing Services to People First Federal Credit Union

People First Federal Credit Union, headquartered in Allentown, PA, serves the Lehigh Valley area, which includes cities like Allentown and Bethlehem. The business development and…

American National Bank of Texas Entrusts SRM With Business Capability Maturity Assessment & Technology Strategy Roadmap

When Expansion Necessitates Transformation American National Bank of Texas (ANBTX), one of the top 35 banks in Texas, by asset size, arrived at a crossroads…


“When SRM presented its findings, they identified several options and described how they could help negotiate more favorable terms with our existing vendor.”

Ron Schwarz
COO, Lakeland Bank

“SRM’s ability to survey their resources for answers beyond our reach is invaluable. We needed
someone who has been there and done that and could bring their unique experience in this area to help us to see what was missing in our card activation program.”

Erin Mendez

President/CEO, Patelco Credit Union

“With SRM, you are not only dealing with extremely competent advisors but with quality individuals that will absolutely deliver what they promise. The firm is built upon integrity and doing the right thing. In our business, that is what counts.”

Robert Messer
CFO, American National Bank of Texas

Let SRM Be Part of Your Success Story

Contact us and see how our experts can unlock savings, efficiency, and innovation for you.