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30+ Years of Delivering Results to Financial Institutions

SRM specializes in vendor sourcing, vendor contract negotiation, and advisory services that lead to improved profitability for our clients. We accomplish this through our proprietary benchmarking data, knowledgeable consultants, and impartial quantitative and qualitative analysis, with minimal disruption to your day-to-day operations. We are global in footprint, but steadfast in our commitment to individualized service.

MORE ABOUT SRM

Service Offerings That Matter for Today and Tomorrow

During our first three decades in business, we helped clients secure more than $5 billion in savings through vendor contract optimization and advisory services. As your needs change, we’re providing a broader service offering that aligns with the organizations of tomorrow.

SRM SERVICES

Vendor Contracts

Our teams are the best in the business when it comes to consulting on and negotiating vendor contracts, averaging 15-20% bottom line benefit per engagement.

Payments

Payment flows are evolving fast. Our team keeps you positioned for the future of payments, providing insights and balanced strategic advice across card networks, credit/debit processing, P2P payments, and more.

Operations

How do you know when you’re ready to make your next big move? Our consultants specialize in capability maturity assessments and organizational strategy for your road ahead.

Account Boost from SRM

SRM’s Account Boost programs are data-driven, powerful, and tailored to meet your needs, helping organizations develop products and services for their target demographic that improve retention.

Technology

More than ever, technology is the lynchpin of efficiency and expense reduction. Our consultants bring decades of experience to your technology strategy and help you onboard intelligent automation and analytics programs to improve your outcomes.

EXPERTISE & KNOWLEDGE

SRM Brings The Industry Knowledge You Demand

We hire our team from the world’s leading corporations, management consulting, and vendor service provider firms. Aligning the ideal industry experts, research, and processes on every client engagement is critical to our, but more importantly, your success.

The Latest Trends and Insights from SRM

The Bottom Line

Evolving Payments Landscape and Rise of AI Were Top of Mind in 2023

Over the past 12 months, we've covered many relevant topics, including deposit challenges, blockchain developments, instant payments, financial inclusion, and data security. Not surprisingly, a few issues generated significantly more buzz than others across our content stream.
The Bottom Line

Debit Interchange Finds Itself in the Fed's Crosshairs

The Fed formally approved a proposed revision to the debit fee cap that – by most estimates – would reduce covered financial institutions' interchange revenue by roughly 30%. This is on top of a "clarification" to rules for card-not-present debit transactions that took effect in July, the impact of which is not yet fully understood but is projected to be detrimental to all card issuers.
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SRM Releases Report on Operational Agility for Banks & Credit Unions in 2024

SRM (Strategic Resource Management), an independent advisory firm serving financial institutions across North America and Europe, today released its new report titled "Focus on Operational Agility to Achieve Success in 2024."
News

SRM Announces Dynamic Payments University Event for Banking and Credit Union Professionals

SRM (Strategic Resource Management), an independent advisory firm serving financial institutions across North America, the UK, and Europe, announced the success of its inaugural Payments University, which took place September 5-7 in Dallas, Texas. The two-day event provided a discussion-oriented forum for payments professionals from banks and credit unions nationwide.
SRM in the News
Podcast

Season 2, Episode 3: Injecting Startup Thinking Into Financial Institutions with Steven Van Belleghem

Podcast

Season 2, Episode 2: 2024 Commercial Payments Overview and Trends

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Client Case Studies

SRM Partners with Texans Credit Union for Comprehensive Payments Realignment

The original Texins Credit Union was founded in 1953 by 11 Texas Instruments workers looking to improve their financial well-being. They pictured a credit union…

SRM Provides Full Suite of Performance Enhancing Services to People First Federal Credit Union

People First Federal Credit Union, headquartered in Allentown, PA, serves the Lehigh Valley area, which includes cities like Allentown and Bethlehem. The business development and…

American National Bank of Texas Entrusts SRM With Business Capability Maturity Assessment & Technology Strategy Roadmap

When Expansion Necessitates Transformation American National Bank of Texas (ANBTX), one of the top 35 banks in Texas, by asset size, arrived at a crossroads…

Sun East Federal Credit Union Partners with SRM and Drives a Seven Figure Bottom-Line Improvement

Taking the Lead One spring, at the GAC conference in Washington, D.C., a satisfied member of SRM’s walked by the team in the convention hall…

WHAT CLIENTS SAY ABOUT SRM

“When SRM presented its findings, they identified several options and described how they could help negotiate more favorable terms with our existing vendor.”

Ron Schwarz
COO, Lakeland Bank

“SRM’s ability to survey their resources for answers beyond our reach is invaluable. We needed
someone who has been there and done that and could bring their unique experience in this area to help us to see what was missing in our card activation program.”

Erin Mendez

President/CEO, Patelco Credit Union

“With SRM, you are not only dealing with extremely competent advisors but with quality individuals that will absolutely deliver what they promise. The firm is built upon integrity and doing the right thing. In our business, that is what counts.”

Robert Messer
CFO, American National Bank of Texas

Let SRM Be Part of Your Success Story

Contact us and see how our experts can unlock savings, efficiency, and innovation for you.