For three decades, we’ve focused on helping clients improve their bottom line

The experts at SRM unlock cost savings and identify growth opportunities that are often hidden from plain sight. Our powerful combination of inside experience and proprietary benchmarking data helps you assess and negotiate vendor contracts with the utmost confidence.

We are an independent firm where your interests alone come first. In addition to our vendor sourcing and contract negotiation expertise, we offer advisory services that enhance and add value to your payments strategy, operations outlook, customer engagement goals, and technology roadmap.

SRM serves various industries, but is primarily focused on advising banks (large, regional, and community) and credit unions.

Our company is headquartered in Memphis, TN, but our capabilities and resources span North America and Europe, as we employ a specialist advisory team in the United Kingdom.

Our Core Values Guide Us

SRM’s core values are central to our success as a company, our ability to hire and retain the experts our specialized work requires, and to continue our track record of best-in-class delivery on the projects we take on.

LOYALTY

We care about people – the ones we work with and the ones we work for. We are committed to each other and upholding the values we share.

INTEGRITY

For us, integrity is everything: Ethics. Honesty. Transparency. Impartiality. Accountability. And the way people and systems work together to perform.

TENACITY

Good enough will never be good enough. We will be ever vigilant to look for more and better ways to assure both quality and revenue-enhancement services for our clients.

INITIATIVE

Doing as our clients ask makes us good. Going beyond to understand and do what they need, but didn’t ask for, makes us great.

LEARNING

Though we take pride in our expertise, we place a premium on every opportunity to gain knowledge about markets, efficiencies, and our customers’ needs.

TEAMWORK

When it comes to serving our clients, working with suppliers, and working together as a team, we will always seek the greater good for all.

ADAPTABILITY

We will continually adjust our process to respond to market trends, to address situations, and to meet the needs of our clients.

ACCOUNTABILITY

We work in an atmosphere of openness. We are accountable to each other and to our clients. We keep our commitments and make it right when we fall short.