Credit Unions

SRM has been working with credit unions for the better part of three decades.

We understand the intricacies and nuances you face and can provide the contracts acumen and benchmark data you need to make decisions that will help you deliver the best experience for your members at the right price.

By identifying opportunities across vendors and taking a proven, disciplined approach, our team quantifies your opportunities to unlock savings.

And the savings we achieve can fund strategic engagements that support the C-suite and allow for meaningful enhancements for your membership.

SRM works with credit unions to apply proven analytic techniques, identify opportunities, execute against those opportunities, measure the impact of those activities, and adjust as necessary.

How SRM Can Help Your Credit Union:

SRM experts come from some of the leading financial services companies and fintech solutions providers. We understand how your P & L works, and, among other priorities, we can help you look at your performance data to the national normative data set and identify opportunities for increased portfolio utilization and growth based on those comparisons.

The Bottom Line

Identifying Revenue Opportunities in 2022

It will be difficult for financial institutions to boost revenue in 2022 – many will need to be more innovative than ever to add customers, book loans, and bring in fees. Interest rates should remain low next year, and competition will intensify as loan demand returns. Customers’ shifting preference for digital channels will require tech investments that...
The Bottom Line

Money 20/20: Meeting in Person to Tackle Virtual Challenges

This year’s Money 20/20 conference marked a notable return to large-scale in-person industry events, as thousands of professionals gathered in Las Vegas to discuss all things fintech. It’s unsurprising yet ironic that this group, finally able to meet face-to-face, focused on digital solutions...
The Bottom Line

Tech upgrades are coming – but at what cost?

Every relationship – even long-term ones – needs an occasional tune-up. Banks and credit unions that want to stay at the top of their game must change with the times, evaluate longstanding agreements with third parties, and incorporate cost savings whenever and wherever they can. Those efforts can free up funds to pursue growth strategies, including adding or expanding digital capabilities...
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Credit Union Case Studies

Great Lakes Credit Union (GLCU) Gains From Renegotiating Card Processing Contracts with Credit Union Advisory Firm SRM

KNOWLEDGE THAT PROVIDES AN EDGE In the Credit Union arena, Great Lakes Credit Union (GLCU) is powered by a wealth of industry knowledge that runs…

Dane County Credit Union Gains Unexpected Value From EMV Chip Card Switch, Thanks to an Expert Assist

Overview After serving in many capacities over the past 28 years at Dane County Credit Union (DCCU), and most recently as Executive Vice President and…

Sun East Federal Credit Union Partners with SRM and Drives a Seven Figure Bottom-Line Improvement

Taking the Lead One spring, at the GAC conference in Washington, D.C., a satisfied member of SRM’s walked by the team in the convention hall…

Water and Power Community Credit Union CEO Supplements Strong Team to Maintain Focus on Key Strengths

Playing to Strengths These days, an internet search on the topic of “focus” will render a myriad of articles, blogs, podcasts, and videos. Much of…

Let SRM Be Part of Your Success Story

Contact us and see how our experts can unlock savings, efficiency, and innovation for you.