Credit Unions

For 30 years, SRM Has Delivered Results for Credit Unions

We understand the challenges Credit Unions face in the digital age. SRM can provide the contract negotiation acumen and benchmark data you need to make decisions that will help you deliver the best experience for your members.

What is Credit Union Consulting?

By identifying opportunities across vendors and taking a proven, disciplined approach, our team quantifies your opportunities to unlock savings. We have helped clients save millions on debit/credit card agreements, payments, core processing contracts. By doing this, your Credit Union can fund strategic engagements that support the C-suite and allow for meaningful enhancements for your membership.

Credit Union Advisory Services: Contracts, Payments, Technology, & Strategy Solutions

Our credit union advisory services are focused on delivering customized solutions in contract negotiation and management, payment strategies, technology modernization, and strategic planning to meet the unique needs of your member-driven institution.

  • Contracts Advisory: SRM helps credit unions secure the best terms for their vendor contracts, ensuring your member-focused services remain cost-effective and aligned with your long-term goals.
  • Payments Advisory: Our payment advisory practice provides your credit union with enhanced payment functionality, improved security, and full compliance, ensuring your members have seamless and efficient transaction experiences.
  • Technology Advisory: Our technology advisory services for credit unions provide tailored solutions in AI implementation, core modernization, digital banking, and core and digital integration, helping your institution deliver member-focused, cutting-edge services.
  • Strategy Advisory: We help develop strategies that prioritize member growth and satisfaction, operational efficiency, and long-term sustainability. SRM guides you in making data-driven decisions that align with the evolving financial landscape.

Our tailored advisory services for credit unions focus on creating value for members while optimizing your operational processes. We are dedicated to helping credit unions like yours thrive in an increasingly digital and competitive environment.

Here’s What Some of Our Credit Union Clients Say about SRM:

Sievewright & Associates is Now Part of SRM!

SRM acquired Sievewright & Associates, a trusted consulting firm assisting credit unions with strategic planning and innovative approaches to business growth and efficiency. Sievewright & Associates serves more than 100 clients across 42 US states, joining the ranks of 1,000+ clients SRM has served. This acquisition is part of SRM’s long-term vision to be a global leader in enhancing the bottom line for financial institutions.

Sievewright & Associates, an SRM Company, provides three main pillars of service:

Strategic Planning: Trends Presentations, Meeting Facilitation, Strategic Plan Development, Strategic Dialogue Sessions, and Education Sessions.

Strategic Leadership Series: Thought-Leadership Program, Targeted at Board & C-Level, Perspectives Reports, Web Portal Access, Annual Membership Fee, and Strategic Leadership Forum.

Digital Transformation: DigitalMAP Strategy, Digital Assessments, Digital Strategy Development, and Keynote Presentations.

Read case studies and hear client testimonials about Sievewright & Associates here.

The Bottom Line

Timing Matters in Contract Negotiations

We recently released “Rising to the Challenge: SRM’s Seven Rules for Optimizing Vendor Contracts,” a report outlining ways banks and credit unions can ensure they receive services at fair prices and terms from third-party providers. As we enter 2023, these vendor relationships will receive even greater focus as FIs aim to defend their bottom lines and sharpen their internal processes amid an uncertain economic environment...
The Bottom Line

What Regulators’ Warning on Digital Assets Means for Banks, Credit Unions

The Federal Reserve, the Federal Deposit Insurance Corp. (FDIC), and the Office of the Comptroller of the Currency (OCC) recently issued a joint statement that expressed the agencies’ concerns with banks that have business dealings tied to digital assets, including cryptocurrency...
The Bottom Line

Reflecting on Key Challenges & Opportunities in 2022

Over the past year, SRM's experts have shared dozens of blogs, providing insight into industry-relevant topics. We've covered a wide range of themes, including fintech trends, crypto, lending and deposit strategies, critical regulatory headwinds, and ESG programs...
Read More from The Bottom Line

Credit Union Case Studies

SRM Provides Full Suite of Performance Enhancing Services to People First Federal Credit Union

People First Federal Credit Union, headquartered in Allentown, PA, serves the Lehigh Valley area, which includes cities like Allentown and Bethlehem. The business development and…

Great Lakes Credit Union (GLCU) Gains From Renegotiating Card Processing Contracts with Credit Union Advisory Firm SRM

KNOWLEDGE THAT PROVIDES AN EDGE In the Credit Union arena, Great Lakes Credit Union (GLCU) is powered by a wealth of industry knowledge that runs…

Sun East Federal Credit Union Partners with SRM and Drives a Seven Figure Bottom-Line Improvement

Taking the Lead One spring, at the GAC conference in Washington, D.C., a satisfied member of SRM’s walked by the team in the convention hall…

Water and Power Community Credit Union CEO Supplements Strong Team to Maintain Focus on Key Strengths

Playing to Strengths These days, an internet search on the topic of “focus” will render a myriad of articles, blogs, podcasts, and videos. Much of…

Let SRM Be Part of Your Success Story

Contact us and see how our experts can unlock savings, efficiency, and innovation for you.